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This store has earned the following certifications.
Hand-woven Rattan Design Our chairs are meticulously hand-woven with high-quality synthetic rattan material, offering an ultimate beautiful design that retains its vibrant colors even in direct sunlight. This durable construction ensures that your outdoor furniture remains stylish season after season.
Large-sized Comfort With a size larger than the general market, this rocking chair is perfect for all types of body shapes. Whether you're an adult, a child, or any size in between, when you lie back, you'll experience unmatched comfort and relaxation. The spacious design keeps you comfortable no matter how you position yourself.
Strong and Durable Steel Frame Crafted with a robust steel frame, our oversized rocking chair is built to last. Its powder-coated main frames effectively resist water, UV rays, and rust, ensuring that your patio set remains pristine and visually appealing year after year.
Thick and Comfortable Cushion This rocker chair features a plush cushion that molds to your body for enhanced comfort. The thick cushioning provides excellent support, ensuring you can enjoy a relaxing break without any discomfort. The bottom cambered bases offer a warm, natural feel without the maintenance required by wooden bases. Additionally, the spun polyester fabric on the cushions is highly resistant to stains, water, and UV rays.
Warranty and Support We stand behind the quality of our products with a 1-year warranty from the date of purchase. Our customer service team is dedicated to providing exceptional after-sales support. If you need any assistance or have any questions, please don't hesitate to contact us. We are committed to offering prompt and helpful support.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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