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This store has earned the following certifications.
Our ultra-soft carpet is made of premium polyester, ensuring both safety and durability. With a thickness of 1.7 inches, it boasts a fluffy, non-shedding texture that adds comfort and luxury to any space. The high-density sponge interlayer effectively isolates noise, maintaining a quiet indoor environment ideal for work or study.
Regular cleaning is key to maintaining the appearance and longevity of your carpet. Use a vacuum cleaner to remove dust, dirt, and impurities. For thorough cleaning, machine washing is recommended. Simply clean the entire carpet, then hang it to air dry. Be sure to avoid forceful wiping as it can push stains deeper into the fibers.
Our area rugs provide a luxurious, comfortable ambiance to any room. Available in a solid color scheme, they are versatile and suitable for various styles and interiors. Perfect for bedrooms, living rooms, kids' rooms, game play areas, home offices, nurseries, or dorms, these rugs enhance your home decor.
Our carpets come with a bottom layer featuring high-density and sturdy anti-slip points. This design enhances friction and prevents the carpet from sliding on the floor. For optimal performance, keep the bottom of the carpet dry. Wet conditions can reduce the anti-slip effect.
Upon arrival, your ultra-soft carpet may be compressed for easy shipping. To restore it to its original state, flatten the carpet and allow it to stand for 2-3 days. This process helps the carpet regain its full thickness and best performance, ensuring a comfortable and luxurious feel.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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